The Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Graduates are to be competent in the general areas of humanities or fine arts, social or behavioral sciences, and natural sciences or mathematics, as well as in the technical areas of computer terminology and concepts, program design and development, and computer networking. Program graduates are qualified for employment as computer support specialist.
Education: A high school diploma or its equivalent is required for admission.
Age: 16 years or older
Placement: Achievement of appropriate scores on the college's placement test or submission of acceptable SAT or ACT scores. Provisional Admission accepted.
| Course | Credit Hours |
|---|
| GENERAL CORE COURSES | |
ENGL 1010 Fundamentals of English I Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.
Required textbooks and materials:
- Business Communications Essentials: A Skills Approach to English, ISBN 978-0-13-253971-5, $156.47
2570 | 3 |
MATH 1012 Foundations of Mathematics Emphasizes the application of basic mathematical skills used in the solution of occupational and technical problems.Topics include fractions, decimals, percents, ratios and proportions, measurement and conversion, formula manipulation, technical applications, and basic statistics.
Required textbooks and materials:
- Applied Basic Mathematics, ISBN 0-321691822, $202.24
- RECOMMENDED: TI-30XIIS calculator, $15
2635 | 3 |
EMPL 1000 Interpersonal Relat & Prof Dev Emphasizes human relations and professional development in today*s rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.
Required textbooks and materials:
- Your Career: How to Make it Happen, ISBN 978-11-111-572-31-0, $95.54
2560 | 2 |
| OCCUPATIONAL COURSES | |
COMP 1000 Introduction to Computer Literacy Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer terminology, the Windows environment, Internet and email, word processing software, spreadsheet software, database software, and presentation software.
Required textbooks and materials:
- Guidelines for Microsoft Office, ISBN 978-0763867485, $128.72
2403 | 3 |
CIST 1001 Computer Concepts Provides an overview of information systems, computers and technology.Topics include:Information Systems and Technology Terminology, Computer History, Data Representation, Data Storage Concepts, Fundamentals of Information Processing, Fundamentals of Information Security, Information Technology Ethics, Fundamentals of Hardware Operation, Fundamentals of Networking, Fundamentals of the Internet, Fundamentals of Software Design Concepts, Fundamentals of Software, (System and Application), System Development Methodology, Computer Number Systems conversion (Binary and Hexadecimal), Mobile computing.
Required textbooks and materials:
- Discovering Computers 2016, ISBN 978-1305391857, $133.75
2382 | 4 |
CIST 1305 Program Design and Development An introductory course that provides problem solving and programming concepts for those that develop user applications. An emphasis is placed on developing logic, troubleshooting, and using tools to develop solutions. Topics include: problem solving and programming concepts, structured programming, the four logic structures, file processing concepts, and arrays.
Required textbooks and materials:
- Simple Program Design: A Step-By-Step Approach, 5th. ed., ISBN 978-1423901327, $179.18
2386 | 3 |
| CIST xxxx Operating Systems Course 4216 | 3 |
| CIST xxxx Database Elective Course 4220 | 4 |
| CIST xxxx Guided Office Productivity Application Course 4222 | 3 |
| CIST xxxx CIS Elective 4224 | 12 |
| Select one Networking course: | |
CIST 1401 Computer Networking Fundamentals Introduces networking technologies and prepares students to take the CompTIA*s broad-based, vendor independent networking certification exam, Network +. This course covers a wide range of material about networking, including local area networks, wide area networks, protocols, topologies, transmission media, and security. Focuses on operating network management systems, and implementing the installation of networks. It reviews cabling, connection schemes, the fundamentals of the LAN and WAN technologies, TCP/IP configuration and troubleshooting, remote connectivity, and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology, network media and topologies, network devices, network management, network tools and network security.
Required textbooks and materials:
2387 | 4 |
CIST 2451 Cisco Network Fundamentals This course provides students with classroom and laboratory experience in current and emerging network technology.Topics include basics of communication, converged networks, OSI and TCP/IP network models, Application layer protocols, services, and applications, Transport layer protocols and services, Network layer addressing and routing concepts, IPv4 and IPv6, calculating IPv4 subnets, Data Link layer and the encapsulation process, Physical layer components and data encoding, Ethernet and network protocol analysis, network abling, and basic network configuration.
Required textbooks and materials:
- Introduction to Networks, ISBN 978-1587133169, $78.75
2398 | 4 |
| AND | |
CIST 1122 Hardware Install & Maintenance This course serves to provide students with the knowledge of the fundamentals of computer technology, networking, and security along with the skills required to identify hardware, peripheral, networking, and security components with an introduction to the fundamentals of installing and maintaining computers. Students will develop the skills to identify the basic functionality of the operating system, perform basic troubleshooting techniques, utilize proper safety procedures, and effectively interact with customers and peers.This course is designed to help prepare students for the CompTIA A+ certification examination.
Required textbooks and materials:
2384 | 4 |
CIST 1601 Information Security Fundamentals This course provides a broad overview of information security. It covers terminology, history, security systems development and implementation. Student will also cover the legal, ethical, and professional issues in information security.
Required textbooks and materials:
2388 | 3 |
CIST 2921 IT Analysis Design & Proj Manage IT Analysis, Design, and Project Management will provides a review and application of systems life cycle development methodologies and project management. Topics include: Systems planning, systems analysis, systems design, systems implementation, evaluation, and project management.
Required textbooks and materials:
- System Analysis & Design, ISBN 978-1285171340, $190
2402 | 4 |
| *55 minimum semester hour credits required for graduation | |
